One workspace for every lead, call and follow-up.
Callorax runs voice agents, chat agents, Human Agent handoff, WhatsApp and social publishing on a single lead record. Capture demand, qualify it and keep calling until a person should take over.
Calling agent
Published · LiveKit test ready
Campaigns
AI first, then human handoff
Lead space
Sheets, Meta, forms, website
The tools your revenue team already runs, in one login.
Stop stitching a dialer, a CRM, an inbox and a scheduler. Every module below shares the same contacts, campaigns and credit ledger.
Calling agents
Inbound and outbound voice agents on LiveKit. Test in the browser, publish a version and assign the agent to a campaign.
Chat agents
The same workflow engine for text. Qualify, extract fields and hand off without a phone call.
Visual workflow builder
Start, speak, decide, extract, call an HTTP tool, transfer to a human or end. Save drafts, test live and publish immutable versions.
Lead space
One record per contact across ads, sheets, forms and the website. Filter by stage, disposition, campaign and source. Export when you need a list.
Campaigns
Bind a source to an AI agent. Set call windows, retry delays and how many AI attempts run before a Human Agent takes over. Start and pause the queue.
Human Agents
Invite calling staff with campaign and project access, capacity caps and allocation rules. They work assigned leads and place browser calls.
WhatsApp Inbox
Shared threads from QR-linked numbers or Meta Cloud API. Reply from the workspace. License how many numbers this organization may connect.
Social calendar
Draft, schedule and review posts for Meta, Instagram, X, LinkedIn and Slack from one calendar.
Projects and products
Group inventory under projects. Attach products to conversations and send Razorpay booking links when a lead is ready to pay.
Lead sources
Google Sheets, Meta Lead Ads, website webhooks and hosted custom forms. Deduped on the way in. Outcomes can fire Meta Conversions API events.
Call history and reports
Transcripts, recordings, dispositions and live dashboard counts. See who is on a call and which Human Agents are online.
DNC and lead policy
Suppressed numbers are skipped by AI, retries, Human Agents and the API. Map call events to stages. Detect “stop calling” on live transcripts.
Design the call once. Publish it to voice or chat.
Describe the job, pick calling or chat, and Callorax drafts a workflow. You edit nodes, attach approved HTTP tools, test in an isolated room and publish a version. Drafts stay editable. Published versions do not change under live traffic.
- Calling agents use streaming speech on LiveKit. Chat agents use the same graph over text.
- Built-in tools cover lead updates, product lookup, Razorpay links, email and WhatsApp.
- Human transfer passes the transcript and extracted variables to the next person.
From first enquiry to a human conversation.
Capture
Leads arrive from ads, sheets, forms or WhatsApp. Duplicates are merged. DNC is checked before any dial.
Qualify with AI
A published calling or chat agent follows your workflow, extracts fields and sets a disposition.
Retry, then hand off
Missed calls retry inside the campaign window. After the attempt cap, a Human Agent gets the lead.
Close and report
Stage updates, optional payment links and Meta CAPI events. Usage is metered against your credit balance.
Bring leads in. Send outcomes back.
Credentials are stored encrypted per organization. Super Admin decides which providers this workspace may use.
Compliance is not optional. Do Not Call lists apply to AI, campaign retries, Human Agent browser calls and the API. Call windows and timezone are set per campaign. Usage (LLM, speech, telephony) is billed in credits your platform administrator meters.
Owners build the system. Human Agents work the queue.
Organization owner
Full workspace: agents, campaigns, integrations, credits and configuration. Only models and rates your platform has enabled appear here.
- Build and publish agents
- Connect sources and WhatsApp
- Invite Human Agents
- Read usage and credit balance
Human Agent
A focused desk for assigned work. Lead and call access stay on. Extra tools (inbox, social, agent builder) are granted per person.
- Work assigned leads only
- Browser calling on LiveKit
- Live presence on the dashboard
- Optional WhatsApp and calendar
Your agents are ready when your customers are.
Sign in with the account invited to this organization. Plans and credits are set by your Callorax operator.